Managing performance (E-Book) international comparisons / Geert Bouckaert and John Halligan.

By: Geert Bouckaert and John HalliganContributor(s): Halligan, JPublisher: London ; New York : Routledge, 2008Description: xv, 440 p. : ill. ; 24 cmISBN: 0203935950 (ebk); 0415423945 (hardcover); 0415423953 (softcover); 9780203935958 (ebk); 9780415423946 (hardcover); 9780415423953 (softcover)Subject(s): Benchmarking (Management) | Government productivity -- Measurement | Organizational effectiveness -- Measurement | Total quality management in government | (E-Book)DDC classification: 352.439 | 352.439 Online resources: Table of contents only
Contents:
Acknowledgements Introduction Part I Concepts, Approaches and Explanations 1. What is managing performance? 2. Performance and management: approaches to analysis 3. Managing performance: contexts and explanations Part II Performance Types 4. Performance administration 5. Managements of performances 6. Performance management Part III Comparative Performance and Evaluation 7. Managing performance: comparing country models and practice 8. Paradoxes and disconnects in managing performance 9. Towards performance governance: a new agenda? 10. Conclusion and next steps Part IV Appendices i. Methodological introduction to the country models ii. Ideal types of managing performance: synthetic overview iii. OECD checklists iv. List of glossaries v. Country models Bibliography Index.
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Item type Current location Home library Collection Call number URL Status Date due Barcode Item holds
Book Book Military College of Signals (MCS)
Military College of Signals (MCS)
NFIC 352.439 BOU (Browse shelf) Link to resource Available MCSEB-2411
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Acknowledgements Introduction Part I Concepts, Approaches and Explanations 1. What is managing performance? 2. Performance and management: approaches to analysis 3. Managing performance: contexts and explanations Part II Performance Types 4. Performance administration 5. Managements of performances 6. Performance management Part III Comparative Performance and Evaluation 7. Managing performance: comparing country models and practice 8. Paradoxes and disconnects in managing performance 9. Towards performance governance: a new agenda? 10. Conclusion and next steps Part IV Appendices i. Methodological introduction to the country models ii. Ideal types of managing performance: synthetic overview iii. OECD checklists iv. List of glossaries v. Country models Bibliography Index.

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